Welcome to Floral Essence US, your trusted online destination for a wide variety of plants and flowers, including Botanical tulips, Darwin hybrid tulips, and more. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your data.

1. Information We Collect

We collect various types of information to provide and improve our services to you. The information we collect may include:

  • Personal Information: Name, email address, phone number, shipping address, and payment information (e.g., credit card details).
  • Order Information: Details of the products you purchase, order history, and preferences.
  • Technical Information: IP address, browser type, operating system, and device information.
  • Usage Data: Information about how you interact with our website, including pages visited, time spent on the site, and clickstream data.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including payment processing and shipping.
  • Customer Support: To respond to your inquiries and provide assistance when needed.
  • Improvement of Services: To analyze usage patterns and improve the functionality and user experience of our website.
  • Marketing: To send you promotional materials and updates about our products and services, with your consent.
  • Security: To protect our website and users from fraud and unauthorized access.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our website, processing payments, and delivering products.
  • Legal Requirements: When required by law or to protect our rights, property, or safety, or that of our users or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

4. Data Storage and Security

We take the security of your data seriously. We implement a variety of security measures, including encryption and secure payment gateways, to protect your personal information. Your data is stored on secure servers and is accessible only to authorized personnel.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to certain legal obligations.
  • Opt-Out: You can opt-out of receiving marketing communications from us at any time.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the “Last Updated” date below.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Address: 949 Clousson Road, Dickens, US 51333

Last Updated: October 2023